Information we collect
When you make an enquiry, we may collect your name, contact details, course or subject, assignment type, deadline and the information you choose to include in your message.
How information is used
We use enquiry information to understand your request, respond to you, discuss suitable academic support and maintain appropriate service records. We do not ask you to provide information that is not relevant to your enquiry.
Storage and disclosure
Enquiries are stored securely and are not available to the public. Information may be handled by service providers required to operate this website and respond to enquiries. We do not sell personal information.
Your choices
You may ask us to correct or delete information associated with your enquiry, subject to any lawful record-keeping requirements.
Contact
For privacy questions, email help@thestudenthelpline.com.au or call +61 370 761 224.
This general website policy is not legal advice and should be reviewed before publication if your operating practices change.